If you’re relocating to Puerto Rico, we understands that you may have only spent a limited amount of time on the island before you made the move. Depending on your budget or your company offered benefits in your relocation package, you may not have visited at all! We focus on the practical, cultural and emotional skills needed for settling into a new location. Each family will receive resources and information tailored to suit the personal needs and interests of the family. We will drastically decrease the settling in time for our transferees. Usually it would take months for a person to become acclimated a new area. however with our premium destination services programs, you’ll feel like a local from the very start! Prior to the arrival, a needs analysis will be conducted and based upon results. Afterward, an itinerary is designed to utilize the employee’s time effectively, and address questions, personal needs and priorities. It is simple, we tell you everything you need to know based on our past experience and results, and you tell us how we are doing! We are able to customize packages to make sure that any resources a you and your family may need.
Background information to help participants understand their new home. Areas covered include the history and laws of the country, as well as details on banking, shopping, media and telecommunications, transportation, medical facilities and personal safety.
Housing Area or Residence – if a housing area or residence has already been selected, an orientation to the neighborhood is conducted; identifying and, if requested, post office, health clinic, and public transport points.
Markets and Groceries – Participants are advised about products essential for living in the host country. A visit to a local market may be included, where unusual foodstuffs, tropical fruits and vegetables are introduced.
Hospital/Medical – Assignees may wish to visit an Accident and Emergency department in a hospital, so that they feel more secure to cope should the need arise. Procedures are discussed and information given about the hospital and its facilities.
Local Parks and Recreational Facilities – Locations of local parks for children, insider knowledge such as the best places to buy goods at reasonable prices. As locals, we will share information about places many people will not find on their own which will help them to assimilate to different cultures. The program, upon request, may cover a tour of ethnic and historical areas.
We understand the priorities of relocating families in regard to ensuring that any and all children are placed in appropriate schooling as soon as possible. Our relocation counselor will facilitate the completion of a needs assessment questionnaire which includes the transferee’s schooling requirements. Following receipt of this form, an expert regional consultant is assigned to manage the school search process based on the client’s requirements and circumstances. Things work differently in Puerto Rico, and schools are no exception. You need destination service professionals like PR-RELO to make sure you get your children enrolled and registered in school as soon as possible!
Comprehensive verbal needs analysis includes discussion of schooling types, options & priorities to devise mutually agreed strategy for the school search.
Address pre-move queries.
Comprehensive research of schooling options in-line with the employee’s specific requirements.
Contacts selected schools to organize and confirm appointments.
Prepare detailed itinerary including addresses, map references, times and descriptions for all stakeholders.
Provides transportation and accompanies the transferee to all scheduled appointments.
Discusses schooling options and comparisons.
Advise and assist in providing any or all documentation to satisfy the education system.
Assist with & confirm enrollment into the school system.
Temporary Housing – coordinate temporary housing as needed and allowed by corporation and temporary Furniture – coordinate temporary furniture as needed, accept delivery and have everything ready for the arrival.
Our Home Search Service begins before you arrive. Initially we set-up a phone/video interview to understand what your needs and wants are. Then we send out our real estate professionals to scour the market of available properties to find your potential matches. We will send you all the available materials (photos, video or live video calls) for you to preview the home and surrounding neighborhood. That way we can reduce the stress of the home search process. When you arrive our team of real estate specialists will take you to your top choices and work diligently to finalize the process of finding the best home to suit you and your family’s needs.
Be sure to let us know all your wants and we’ll try to meet them, so don’t falter to be specific about what you want: for example – it must have a pool. How many bedrooms? Space for pets? Close to schools? Easy commute? Have access to nearby amenities?
Whatever you’re looking for, we can find it.
We will draft a lease or purchase agreement specific to suit your needs or use one of our attorney pre-approved leases/purchase agreements . To ensure you are not getting taken advantage of and add any and all benefits we can. So let us sweat the small stuff, we will make sure to negotiate as much as we can for you. To get you the most bang for your buck! Need to have the pool maintenance is included? Want a gardener to ensure the owner’s plants don’t die? Maybe monthly cleaning service or air conditioner maintenance? On the purchase make sure all the protection clauses are in place and negotiate your purchase costs.
From the first moment relocating employees, or private parties arrive in Puerto Rico, they realize that they are going to need help accomplishing some of the most minute tasks. From getting home from the airport, to seeing the sites along the way, our network of on the ground destination partners, we can assist in coordinating a wide range of settling in services to the employee and their families. Services include but are not limited to:
Airport Pick up – obtain travel arrangements and coordinate as needed
Utility hook-ups – arrange for telephone, cable, internet, electricity, gas, water, etc.
Obtaining local documentation – assist in completing the necessary forms/documents and accompany the assignee/spouse to the appropriate offices.
Opening Bank Accounts/Bill Payment – accompany assignee/spouse to their choice of financial institutions to assist with opening of bank account(s). Explain the bill payment process and options, online banking, payment by check, etc. as customary in each location.
Obtaining driver’s license – provide driving manual or studying materials as applicable, make the necessary appointments, review process and accompany assignee/spouse to the motor vehicle office.
Health care system – review the list of healthcare preferred providers based on company insurance plan; assist in locating offices close to property and talk though the normal healthcare system.
Spouse activities – research volunteer opportunities, international/expatriate organizations, university classes, etc. as requested by spouse.
Leisure activities including club memberships – research and provide information regarding country clubs membership, theater, community organizations, etc. as requested.
Discussion of security issues – general orientation of safety in the area, provide appropriate emergency numbers and go over typical do’s and don’ts.
When you are getting ready to leave your little piece of paradise we can assist ever step of the way. We can: prepare and submit early termination notices to the landlord; re-negotiate lease terms to coincide with your proposed departure dates; arrange utility disconnections; help sell your vehicle; prepare your vehicle for shipping to the US; coordinate real estate professionals to help sell your home; arrange for donating unwanted food and other items to the accredited non-profit organizations; and much more.
